bad customer service

I don't know why these other people don't get that everyone experiences different things. Verizon has provided the worst customer service over and over again. CARO AND KEYSA are two of the worst verizon employees. They provided me with the worst and most GHETTO service and there is no one to complain to. The supervisors at verizon have told me they have no one above them to complain to. They can hang up on you and give you attitude and there is nothing you can do about it. They don't have a complaint department in 2012. Look at the blogs in verizon....We're not the only ones that have had bad customer service. Verizon makes no efforts to keep existing customers...