Hi. I have stuck with both Samsung TV and the Samsung Soundbar. I like them both a lot - I just want them to work perfectly with each other ! Samsung have been fairly helpful. It is only in the last few days that they have confirmed it is a firmware issue and their engineers are working on an update. Uptil then, Samsung had been hesitant about the problem. I put my post up to see if anyone else had this problem as I felt I was alone. So I'm encouraged that there are more of us. I haven't been given a date of the firmware update yet.