RE: Infected by SMART Data Recovery Malware - what next?
by JiriF_AVG - 6/29/12 1:13 AM
In Reply to: Infected by SMART Data Recovery Malware - what next? by enfleur
As the first step, we recommend updating your AVG and running full computer scan as described here. Updating your AVG is an important step, it is likely the new malware variant is included with the virus definitions update.
In case the infection cannot be removed, we need diagnostic data from your computer in order to analyze the situation. Even though it is a well known malware family, it is possible you were infected by a yet unknown variant which is not included in AVG virus definitions, if the abovementioned full computer scan won't remove it.
Unfortunately, this forum does not support file attachments. We invite you to start a new discussion thread in the virus removal topic of AVG Forums. Moderators will guide you through the infection removal process.