I work for the sales dept - it IS a rip off
It's a $12 antenna from Walmart basically, with misleading ads marketed in areas generally that are poor and undereducated. Customer service is staffed by 12 people, who also handle Heat Surge (the Amish fireplace scam) and World Reserve Monetary Exchange (the uncut money, coins and safe scam). they're also taking sales calls. this company is owned by Arthur Middleton Capital Holdings from Canton, OH. They got shut down this year while the FBI/IRS and Secret Service raided them.