I think the real problem is not with the techs or the dealers. It is with the vehicals themselves. THEY ARE TOO COMPLICATED. Why do we need all of these thousands of miles of wiring? Why do we need 3 or 5 or whatever amount of modules (computers). Why arn't we offered some simple stripped down inexpensive alternitives? For example every car that I have had for the last 30 years has had the power windows go out on me. So this time I decided to just get a car without power windows. There arn't any. It is the same with our home electronics. Almost no one uses all of the things that you can do with your PC or with your TV or DVD player. So why arn't there any basic - just do one thing options?