Could be "XP"

by R. Proffitt Moderator - 7/17/11 8:25 AM

In Reply to: mobile phone connect by 1958anura

XP's USB support was lacking and later correct in SP2 and even more is SP3. Since you only have XP that could be a problem.

As this seems to work for others it appears it's either the outdated XP (no service packs) or the machine needs repairs.
Bob