thin black line among other issues

by sadtv - 5/13/11 1:11 PM

In Reply to: Black horizontal line on Samsung PN50B650 by Nemesisssss

I have a 50" Samsung plasma (model #PN50C45OB1D) Which also had the thin black line that would come and go. Then the tv shocked the life out of my husband and completely died for about 30 mins. 4 days after that the tv completely doesn't work. It turns on but there is no sound and no picture. I called Samsung and they scheduled for a repair man to come out and take a look. He stated there was an internal crack on the tv and that it's been happening a lot to my model. He said there was something wrong with the tv and it was nothing that I did. After a short battle with Samsung they have denied fixing the tv and stated that the tv repair man, product services and managerial services said it was caused by physical damage. I'm so frustrated that I as well as so many other people are having problems with these tv's. We just purchased it in 02/11. As consumers I think we need to stick together to get these issues resolved!