by Samsung_HD_Tech Samsung staff - 3/29/11 11:34 AM

In Reply to: Reply by 100017682


I'm glad to hear you were taken care of, as noted below in the thread.

You should expect a great experience, and I agree - when it comes to making that happen, it may not be all-inclusive regardless of the various expectations out there. I would like everyone to have a great out of the box experience, and most people do.

Thanks for the kind words, and I'll pass your statements over for the Samsung Canada managers to review.