BUYER BEWARE: Samsung Canada Customer Service SUCKS

I have a tough time understanding what you expect Samsung to do for you? Where did you buy the TV? Why didn't you return it to the store and buy an internet ready unit?

Either you didn't read the specs correctly or you didn't ask the proper questions from the retailer that sold it to you. Maybe it's the retailers fault?
the TV works like it's supposed to, not like how you thought it would.