My Chat With HP

by RandomHero4507 - 2/7/08 12:01 PM

In Reply to: Just Bought a new Lap Top... by teknowhead

Harold: Hello Joshua
Harold: Welcome to HP Total Care for Pavilion Notebooks.This is Harold. How may I help you today?
Joshua : Hi I have an HP Pavilion dv6636nr Laptop Computer. I want to know about the Windows Vista Downgrade to XP
Harold: Thank you for the information provided.
Harold: Do Not Downgrade to Windows XP and Restoring Windows Vista
Harold: http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01092639&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
Harold: Please copy the entire URL and paste it in a new window of Internet Explorer. Then open the link from there.
Harold: Please refer the above weblink
Joshua : So Hp will not provide drivers?
Joshua : Hello?
Harold: Yes, I am online
Harold: Joshua, if you still want to install XP after going through the weblink information I can goahead and provide you the drivers.
Joshua : I would like that very much
Harold: Let me know the model name and the processor of your notebook
Joshua : Pavilion dv6636nr
Harold: Is the processor Intel OR amd
Joshua : Athlon 64 X2 Dual-Core Mobile Technology TL-58
Joshua : 1.9
Harold: Thank you for confirming the same.
Harold: Here are the drivers for XP
Harold: 1. NVIDIA GeForce Series Video Driver for Windows XP..

ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33537.exe
Harold: 2. NVIDIA nForce Chipset Driver and Network Controller for Windows XP.
Note: This package provides the driver for the NVIDIA nForce Chipset and Network Controller

ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33411.exe
Harold: 3. UAA drivers to enable the audio hardware for Windows XP.
Note: It is strongly recomended to install ths driver before you install the audio driver. If you do not install this driver the audio will not work.

ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33867.exe
Harold: 4. Conexant High Definition Audio Driver for Windows XP.

ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34200.exe
Harold: 5. Conexant HDAUDIO Soft Data Fax Modem driver for windows XP.

ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33742.exe
Harold: 6.Broadcom Wireless LAN Driver for Windows XP.

ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34152.exe
Harold: 7. HP Quick Launch Buttons for Windows XP.

ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33258.exe
Harold: 8. Ricoh 5-in-1 Card Reader Driver for Windows XP.

ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33413.exe
Harold: 9.Software and Drivers for HP Integrated Module with Bluetooth Wireless for Windows XP.

ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32883.exe
Harold: 10.HP Pavilion Webcam Driver for Windows XP.

ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe
Harold: Please copy the entire URL and paste it in a new window of Internet Explorer. Then open the link from there.
Harold: For your convenience, I would send this chat transcript to your e-mail address after we finish the chat. Once you receive it, you may then follow the steps mentioned in the transcript.