spyware and error message 0x800cc0f

i continue to have this error message pop up now and then, and the computer consultant i use suggests that my anti-spyware (webroot) may have led to the problem. it is possible that i deleted something the spyware flagged that my system needs. webroot sent a usual disclaimer that its up to the user to pick the correct items to delete, but being a layperson, that is just insane, considering how spyware is pushed on consumers. we're going to have to do a reinstall of my system. the old computer and office computer that didn't have webroot installed is having no problems.

sorry, no easy solution to offer here.