Re: AVGIDSEH.sys bug

by Ondrej_AVG - 2/8/11 11:02 PM

In Reply to: Kees B has never heard of the AVGIDSEH.sys bug. by Jesse13927

Hello Jesse13927,

as we have already discussed, this situation is related with something after "avgidseh.sys" has been started. From provided information (and logs in some cases with cooperative users) we have not found any possible culprit caused by AVG process(es). I tried several times to induce this situation on my computers, but I was not "successful". Could you please share with me websites, where this issue is well documented? (not just reported, but described what exactly happens on that computer, how to induce it, etc.).

If your statement were true, then tens millions of active AVG 2011 users would have already destroyed hard drive and cannot be active.

My personal suspicions are:
- conflict application
- corrupted system by other application
- (rootkit) infection, which is (was) blocked
- some unique environment for us, but common on affected computers

From test on my laptop started in Windows Safe Mode was noticed that "avgidseh.sys" was the last driver on the list. Then some time without any visible action. Then screen got blank and Windows graphic interface was started successfully with fully working operating system.

We need as much information as possible from these computers to understand and analyse, what is happening on them. Please provide us with mentioned well documented cases...

Thank you