I see that over the last 3 days various members there have been helping and JMH seems to know what she is talking about, as do the others there.
Your latest three posts were made within the last 5 hours.
It is Sunday, and the volunteers there may be doing other things, and in any case this is the nature of forum discussions.
Sorry but we wouldn't want to interfere with the help you are already receiving so I am locking this thread to avoid that issue occurring.
Good luck and give them time to respond.