Pannel problem US 46D6600

by Pattamana - 4/1/13 12:33 AM

In Reply to: Samsung smart tv - sound but no picture by alanmullen

I have a Samsung smart TV. I think samsung is trying to cover up some basic design fault. The screw is longer and it is touching the pannel and the pannel is gone. First it happened with in the warranty period and they came and fixed it. Again it is gone. I will be contacting them tomorrow and let me see what they say. I will have to take up further if they do not accepts this. At this point only sound no picture.
Any advice?