Re: Smart Hub Brower issues

by Samsung_HD_Tech Samsung staff - 1/17/13 1:51 PM

In Reply to: Smart Hub Brower issues by alplamir

Hi alplamir,

Usually, with the phone call, they'd provide you with a ticket number of some kind so that the issue can be tracked. Different countries call it different things. Over here in the US, we call it a transaction number.

Unfortunately, I can't do very much since this is a UK model, except for forward the issue from my end to the UK. So that's why I asked for the ticket number.

HD Tech