White dot on a HL50A650C1FXZA


Certainly, I can help you out. Post your transaction #, and we'll escalate your issue. And we'll follow up via email or phone.

Also, for future reference, we have a Facebook or Twitter resource that can do the same thing for you: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

-- HD Tech