Blu-ray Receiver problem
I'm really sorry about this problem. It's like you have it resolved in way, but I'm guessing you're not satisfied with it, since you're posting here about it. So I want to see if we can get someone to research what your problem actually was.
If you want to get support from either Facebook or Twitter, go here: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/
We have a very fast turn-around time, generally same day. Hopefully we can get a more permanent fix for you.
-- HD Tech