update ... whos at fault??????

by Samsung_HD_Tech Samsung staff - 3/28/12 12:22 PM

In Reply to: update ... whos at fault?????? by slreno

slreno -

I'm glad you've made some progress. happy

We can't write Twitter's App.

The App, and the TV is still new. If you can give me any more information on how far you get, and what you try, I can escalate this with our Apps department to see if we can get this working, or if the issue is the App or something else.

Both sides' customer service would likely blame the other, but the reality is that Twitter owns - and must write the code for - the App. While we host it, the responsibility of server access, interface, GUI, and all that is truly up to them. However, we are partners and shouldn't be finger pointing - that's the wrong way for sure! Let's do this the right way.

I'd like to address this from the Apps development side, if you would like to post how far you get, and what you do.

--HDTech