same problem TV cracked screen
I have a samsung un46d7000 smart TV, we were watching TV, a 3D movie latter that day I went back to watch another program and noticed a line on the screen. When I liked closer the screen was cracked, mine was wall mounted, in my bed room. No one touches the TV, it's perfect on the outside the crack is in the inside of the TV. I to still have payments left on the TV. I bought it at best buy there tech referred me to samsung. I am currently waiting for a response from them, I to had to send pictures of the damage. will let you know what happened.