disappointed with samsung

by dnigly13 - 12/6/11 10:07 AM

In Reply to: Disappointed with Samsung by Samsung_HD_Tech Samsung staff

If samsung doesnt have the chips information, then how can they tell if that chip was due to a manufacturing defect of "normal wear and tear"? I have the same problem on my HLT5087SX/XAA and they are saying it is "normal wear and tear". I recently recommended my parents get all samsung products. last time I get from samsung and last time for anyone in my family who turns to me when purchasing anything electronic.