and...?

by basselam - 9/1/09 7:31 PM

In Reply to: Is this condidered as help? by Samsung_HD_Tech Samsung staff

HDTech,

I am myself an engineer and it is becoming obvious to me that you guys know what is the problem with your TVs and still act as innocents! I work on very complex equipments and by describing a problem, we can usually nail it down to a few failure options.

I have been advised to change my inverters (which are hooked to the LCD panel = 1700$!!), can you comment on this...?!?!

Anyway, your customer service sucks! There is a problem with your equipment, Own it...

AND NO THIS IS NOT AN ISOLATED PROBLEM.