Be sure to never faill into the CD driver TRAP.

by R. Proffitt Moderator - 12/27/12 11:14 AM

In Reply to: Windows Vista showing damaged/dirty cd message by ojdl

Some folk never come back. There are never any updates to that. What comes with Windows is what you use.

This is not a driver issue.

Try the usual CD lens cleaner, be sure the media is spotless and if that does not clear it up, replace the drive. Your new to PC repair folk will try to save the drive.
Bob