Super Antispyware

thanks for the continued interest. Got the same results. Super Antispyware did find one spyware and about 30 cookies. I ran Norton again and it found an additional dozen cookies. If my son-in-law can't help, I think I will go through the reload of Windows again. I've done this multiple times (on different PCs) an never had any problems. I'll keep you posted of the solution.
Thanks again.