AOL will not launch (Vsta 64 bit)

by frank2236 - 10/10/08 8:40 PM

In Reply to: Aol With Vista by nancydnv

When launch AOL 9.1 get error message "AOL Software has stopped working A problem cased the program to stop working correctly. Windows will close the program and notify you if a solution is available"

This has been happening for several months. It will sometimes correct itself and run properly later. Have tried AOL's quick restore, uninstalling and reinstalling, restarting, ending all processes with aol in the name. AOL tech support seems worthless regarding this matter.

Have over 45,000 emails in the aol file so really do not want to leave aol after maybe 20 years but if they cannot fix this, will have to leave.

Equipment - HP Pavilion m9280m 8 gb memory 1 tb on board hard drives plus 3 tb on usb drives Vista Home Premium 64 bit

Have upgrade to Vista Ultimate 64 bit - might that help?