FAQ: I cannot successfully download from Download.com...

There are several factors which may prevent you from downloading from Download.com:

1.) Verify that you have not set your browser or security software to prevent website redirects. If such a security option has been enabled, see if you can approve redirects on a case-by-case basis or can white-list Download.com.

2.) If you are taken to the "Thank you for downloading" page but the download has not begun, click the "click here" alternative download link displayed on that page.

3.) Disable any download manager you may be using as some will drop or corrupt downloads from various websites, including Download.com. Instead, let your browser manage the download itself.

If the problem remains please contact CNET Customer Support by clicking here.

Regards,
John

Note: This post was edited by a forum moderator to update link on 03/29/2013 at 8:42 AM PT