This is Droid-biased, but it's only because it's the only real experience I have, and meets my needs a little more seemlessly than an iPhone could, but the iPhone seems to be a good phone too.
I crossed over to Droid from Windows Mobile a couple of years ago and have been pleased. I love my Droid X, but wanted to step up to 4G Intenet bandwidth. The X makes a great alarm clock and media player though, so it lives on.
I use Google for personal email, calendar, docs, etc. I use Outlook on Exchange at my main job. Since Google is native, it all works perfectly on the Razr Maxx. For Exchange, I run an app on my PC called "Google Calendar Sync" which synchronizes my Exchange Calendar with my Google Calendar. Because I also work remotely, my PC is never shut down (needs to be up so I can remote control it...whenever), so the app can always sync. Then, because I also have unlimited texting, I've set up my Google calendar to send text alerts for upcoming calendar items, so no matter where I am, my phone alerts me about upcoming appointments. I've also got a Google calendar feature set which sends me an email listing of all the days appointments which arrives at about 5:00 AM which is really cool - gives me an early heads-up so I can be sure to wear business attire (as opposed to the usual jeans & t-shirt) to the more important client meetings.
The Droid Razr Maxx also has an app called Corporate Sync which sync's my Exchange email directly, which has really helped me to stay well-connected & responsive to my customers' needs. Utilizing this stuff has truly given me a favorable edge, and has saved me a number of times, when my memory has failed. Gotta love that!
I'm still getting used to the speed and media quality of this phone. 3G wasn't really very viable for viewing videos and such. 4G makes it a totally different experience. Navigation works well too, especially on the Maxx's brighter screen.
Finally, I've never had a bad Motorola mobile phone.
The only things I preferred about my Droid X were the aluminum case with the rubberized coating, and that fact that I could remove the battery, which occasionally came in handy when the OS would hang up, and I wanted a super quick hard reboot. The phone just felt bullet proof, and I never needed a protective cover for it. The Maxx seems to be plastic - not sure, but it feels a little more vulnerable. The battery is not removeable, but that might now matter. In the two-year life of my Droid X, I never actually needed to replace the battery. The Maxx's battery is supposed to be much better, and so far, so good. Those quick reboots were seldomly needed on the X...let's hope that the OS is even more fault tolerant on the Maxx.
There are folks at work who also successfully synchronize iPhone's with Exchange. I didn't go that way because I was already leveraging Google's gmail, docs, & calendar...and because I already have an iPod which doesn't need a service contract. I know that people who have them are happy with them as well. My son has a MacBook & probably went with the iPhone for that reason. But, he's a high school senior who has very little demand for calendar sync'ing, and had lost his iPod.
Hope that helped.
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