Some phones have to types of resets.
-One is a soft reset - This one just clear application in memory and possibly roaming profiles so that you experience less dropped calls. In addition if you have a way to download updates from your provider to update roaming capabiites, you need to soft reset your cell phone aftewards.
As an example, I have a Treo 700w with VerizonWireless, if I dial *228 i go to the programming, Although I don't rome much because vZW has great coverage, I do it once a Month because there could also be updating the internal ROM (memory that holds the cell phone settings) to better the possibility of dropped calls.
-The second is a hard reset - You can find insturctions in your manual, ask your carrier how to do it, or search your internet.
IF YOU CHOOSE TO TO A HARD RESET - EVERYTHING, INCLUDING PROFILES, SHORTCUTS, ANY KIND OF CUSTOMIZATION -- "" WILL BE ERASED COMPLETELY "" and the phone will return to its origals state when you purchase it.
If you have applications that YOU have installed - they will be erased as well.
Before you do a HARD RESET - It is a good idea to check if you can link your cellphone to your laptop/computer and copy all your CONTACTS, CALENDAR, APPOINTMENTS, REMINDERS to your computer. Only then can you restore them back to your phone.
I don't know your phone, so I really can't help you with steps on how to back up your cellphone to your pc.
My best suggestion is contact your carrier for help on this, and do some serious reading in the internet for your phone, including the cellphone manufacturer which usually have Tutorials on how to do things.
I apologize, you may very well be very familiar with your cellphone capabilities, so the above may be re-dundant, but I am just trying to hel.
Was this reply helpful? (0) (0)