Cell phones forum: Help -- Verizon won't allow me to port my number

by: mbagley121 July 25, 2006 11:13 AM PDT

Like this

0 people like this thread

Staff pick

Help -- Verizon won't allow me to port my number

by mbagley121 - 7/25/06 11:13 AM

Here's the deal: I've sworn off two-year contracts with Verizon as long as phones only have one-year warranties. Yeah, I know, they'll be happy to sell me an additional monthly service plan. I've been a Verizon customer for 8 or so years and am long past my contractual obligations. However, I need a new plan to get more monthly minutes; hence the need for a new service plan.

I bought a Motorola RAZR from Amazon for $199.99 (free after $200 in rebates), and signed up for a new one-year contract with Verizon. I followed up the online order with a phone call to confirm that I could port my old number to the new phone; sure, just call Verizon once you get the new phone. When I got the phone, I knew it would be a hassle with Verizon, so I went to the store rather than trying to explain it on the phone. I told them they can drop my old account, whatever they need to do, AFTER they port my old number to the new phone. In fact, I've been to two stores, plus spent more time on the phone with their customer dis-service reps.

Bottom line is, they can't (actually, they won't) do it. The store manager as much as admitted that they'd rather lose a long-time customer to a competitor than port my number. Here are my options as I see them: return the RAZR to Amazon and buy an unlocked phone elsewhere, to which Verizon will port my old number; return the RAZR and buy the same setup from Verizon for $200 more (not an option I will consider); or sign up for the cheapest pay-as-you-go plan with another carrier for a month, to which Verizon will port my number, and then will port my number back from to the new RAZR from Amazon. Can I port my cell phone number to a second (Verizon) land line in my home and then back out to my new cell phone?

Frankly, I'm tired of paying all this money to Verizon every single month, only to have them look down their noses at me and say so what, pay us more or go elsewhere. The only reason for not having gone elsewhere is being able to talk to other Verizon users free of airtime minutes.

I'm open to any suggestions from the forum.

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close