Cell phones forum: cingulars "disgusting" service

Sorry to here about your experience with replacement service but there occasions in every industry where some one gets defective equipment and it very well could have been working before it left cingular. I mean there are other hands that touch the packages and not everyone is honest. I'm sure when cingular see the condition of the phone they will make it right if they have not already done so or is that the part you forgot to include in your statements about Cingular.

Eh. Most of the English on these boards sucks... ever heard of capitalization?

What on earth does the number of dropped calls have to do with this guys problem? Do you get paid a buck every time you can get that commercial into print (or pixel)?

Then you add a snipe at the end suggesting that the guy hasn't told the whole story. Do you have some reason to believe it, or are you just being a Cingular rep?

When you say "make it right", what do you mean? give them a better phone? Pay the shipping? That doesn't make it right.

Make it right would include the hassle. Making it right would include the time wasted. Making it right would include the days with no phone, when the customer had every reason to believe that he would have one. Is that the "make it right" that you were sniping about, or did you mean some free text messages?

There are occasions when equipment will fail. From the sound of that phone, it would be difficult to call it a "random" equipment failure. You make it sound like a random act of fate and statistics. That phone was not defective. It was a Cingular failure. It was a Cingular defect.

Is that the part YOU forgot to include in your statement about the phone, and the customer?


Lampie

He just couldn't defend against it, so he used an old political tactic, and tried to discredit the author.

The issue, as he tried to spin it, was that your opinion counts less because of your grammar.
Then he removes Cingular from accountability by implying that some faceless "dishonest" person is probably to blame.

The slick move was the last sentence, when he implies that YOU are dishonest, and gives the reader a face to go with the blame.

No Senator ever did it better. It almost makes me regret busting him on it.

Almost, but ... no, ...

No regrets.


Lampie

This persons problem has nothing to do with dropped calls. If they cant make a call in the first place because the phone they received is defective it doesn't matter if they have the fewest dropped calls because this person can't make a call to drop.

Kudos to your research...I ont understand why hes supporting cingular tho hes a cingular employee...that doesnt meanhe shud support his employer??I don t see any logic in it...
You work u get paid thats all the relation u have with ur employer...Dont cross the like highlander.!