Cell phones forum: T Mobile ? Are they a good carrier?

I have T Mobile for 5 years, and I love them! They are only a one year contract, and they got a great customer service either on the store or on the telephone. They are easy to deal with when problem arise, and solve solution right away. After 3 months, you can call them and have the phone unlock, so that, you can use other carrier sim card.

I use a tri-band phone that TMOBILE does not carry, and I still have no problem. Good Reception, and when I travel, I can still use the phone for emergency. TMOBILE international rate is very good, and no hidden charges... like connection charges.

All carrier, you can try them for 30 days and returned them, if you don't like the, I seen and heard nightmare dealing with CINGULAR, I will avoid them!

I have had great success with T-Mobile. The rates are better and there aren't a lot of gotchas (hidden charges). I suggest a quad-band phone (like the RAZR) that picks up both the 850 and 1900 bands. There are no roaming charges with T-Mobile so if a 850 band is all that available, with a quad band phone (or one with the 850 band) you will have service. I've never used a T-Mobile stock phone, always an unlocked GSM phone from Europe or Asia, I've never had any problems.....

NO T-MOBILE is not a very good company for the are very close to INPHONIC the company that has made the cell phone rebabe RIP-OFF one of the larges internet scams . Do not trust any Cell Phone Company that has a working relationship with INPHONIC.. You be sorry.

Do not go with T-Mobile, they are the worst cell phone company I have ever had to deal with and I have dealt with many! I have had over 7 months of problems to no avail They decided in lieu of all of these problems they would send me a new phone. Still same problems! I wrote and yelled and talked to 25 people at least and it is a big circle of idiots! I wrote customer relations to receive a voicemail put in my box without ever calling that I would have to pay $200 to cancel. I wrote the CEO, BBB - no avail except a negative mark on them! I will now write the consumer division, my suggestion in a nutshell - do not go with a company this terrible! Bad customer service, Bad service, Bad area!

I can already tell you from the few people I know who have T-Mobile don't like the service. It's very spotty in NW Indiana in areas like Gary, Lowell, and Merrillville to name a few places. The city of Chicago is where T-Mobile has major problems. Most of the T-Mobile users I know can't make calls in Chicago because the circuits are overloaded most of the time. In August T-Mobile's network went down because it was so overloaded to the point it couldn't handle any more calls and data. Sprint is iffy in Chicago. I do know Sprint has an antenna on the Sears Tower, so calls travel out very far. I don't know if Verizon Wireless has an antenna on any of the skyscrapers, but I can get a solid signal anywhere outside in downtown Chicago. But if someone had to choose between Sprint & T-Mobile in Chicago, Sprint would be my choice because Sprint spends a little bit more to keep their network running than T-Mobile does. But for a major city like Chicago, Verizon Wireless is a much better choice.

Their coverage area sucks, but when there is coverage, calls are pretty clear. Also, international travelers will appreciate T-Mobile's operation of GSM networks; Cingular is the only other msjor US carrier which uses GSM.

Verizon and Sprint use CDMA, an older but more developed technology -- a reason for their wider coverage areas.

I like T-Mobiles' plans, but they haven't done more to inprove their coverage. Rural areas have been the worst for coverage. Since I travel out in rural areas quite a bit, I would roam too much if I had T-Mobile. I don't know if they're going to try and acquire Centennial Wireless, but if they do, it would be a start to cover parts of rural Indiana, at least up in the northern third of the state, plus add coverage in Michigan too. There was rumor that they might acquire Centennial Wireless. Once I see coverage improve, I might consider changing to T-Mobile, though I hate the thought of paying extra money to keep my number out of the E411 directory. Verizon Wireless already keeps their numbers out of the E411 directory. Coverage and network issues have been the reason I won't signup with T-Mobile. Cingular has a good network in my area, but their customer service is why I won't go with them, and I always heard my mom complain every month when she called Cingular to complain about the bill and service being turned off every month.