Stay away from Universal Shield
by chiron22 - 1/31/06 5:58 PM
In Reply to: Universal Shield 4.0 by mlevit
This is a very mediocre program sold by a very dishonest company. Stay away. After dealing with this company, I felt it was necessary to cancel my credit card number to protect myself. Their program is not as easy to use as others and lacks important features. But worse, the company is dishonest.
I had downloaded and paid for their program because the splash screen on the evaluation version states the following:
"It's 100% risk free to buy Universal Shield! Test it for 30 days. Should
you have any problems or are not satisfied for any reason, contact us and we
will provide you with a refund."
I was not satisfied because the program does not protect files on remote drives (unlike some of their rivals). When I
requested (within 1 day of buying the program) the 30 day money back guarantee, the company first told me that they did not offer the guarantee. When I quoted the statement from their splash screen, they just outright refused to honor the money-back guarantee. I have never before seen a company do this.
I then noticed that the web site to which I had provided my credit card number when I purchased their program was not really a third-party site. So, this dishonest company probably had my credit card number. That's why I cancelled my card after dealing with them.
Would you want a company who will lie and sacrifice their business reputation for $34.95 to install security software on your computer or network?
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