Digital photography & design software forum: Problem downloading QuickTime program

by: Kisoro February 24, 2013 3:50 AM PST

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Problem downloading QuickTime program

by Kisoro - 2/24/13 3:50 AM

Windows XP, Service Pack 3,

I want to download QuickTime 7 so that I might be able to save photos from my Olympus camera.

I have had QuickTime 6 partially downloaded for quite some time, but it never functioned due to a "Fatal Error" during installation.

I have tried removing it in Add/Remove (It's still shown in the list, although it no longer responds to a click), the icon has disappeared from the Desktop and it doesn't appear in the Registry Editor software list.

However, when I initiate the QuickTime 7 download it progresses so far and then an error message flashes up to say that it cannot proceed any further with the installation.

The error report lists two descriptions:

C:\DOCUME~1\CHRIST~1\LOCALS~1\TEMP\WER6541.dir00\QuickTimePlayer.exe.mdp

And all the above again up to dir00, followed by \appcompat.txt

Can anyone help me with this?

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