Digital photography & design software forum: Problem downloading QuickTime program

I've never had to do that to save from a camera. ALL and I mean ALL cameras with memory cards put the pictures in files that we can copy off the card and bingo, it's saved.

Somethings amiss here but I don't see it.
Bob

I think I should have perhaps posed my question in the computer technology section?

I've gone through the full rigmarole again of trying to transfer my photos to my computer to ensure I've gone through the correct procedures. Essentially nothing happens when I connect my camera to the USB port. And when I insert the card into a USB stick again nothing happens. I don't get any messages recognising my camera or the card.

In My Computer, when I click on the camera icon (plus model indentification etc) a message pops up saying The properties for this item are not available. When I click on the scanner and camera wizard in Control Panel, I get a message saying - This computer cannot detect the scanner or camera.Please make sure the device is turned on and is properly connected to the computer (which I do. and is).

When I click on the camera entry under Add/Remove programs, I get a message saying - The properties for this device are not available. And soon after a window pops up telling me to install QiuickTime 6 or greater.

When I contacted Olympus about the problem originally, they told me to uninstall and install Quicktime. But Quicktime refuses to uninstall or Repair and a window pops up saying Fatal Error during installation.

When I looked in the Registry Editor originally, I was looking for QuickTime and of course didn't find it and assumed I had removed it .However the details are still there, under Apple Mac inc, and presumably the two error notices could be resolved in there?

My camera is an Olympus Camedia C-770 which has the facility to record a video which I presume is where QuickTime comes in? I wonder why though the computer won't recognise my camera and yet displays details of it?

Take the card and try it on another PC. Something's off and I understand that folk want the camera maker to fix what ever is amiss on the PC but they don't.

If you are having USB port issues a quick thing I try when I want to avoid charging the client for a full repair is to use the rear USB ports on the desktop. I can't tell what PC this is but try the other ports.

Also, I never have to use Quicktime as VLC PLAYER can play almost all those clips.
Bob

Thank you very much for your advice which I will apply. I have 4 USB slots at the back of my PC and I now remember that some time ago only one seemed to work for any one particular application and I would have to try each in turn. This is something I never enjoy doing because I have to get down onto the floor (two knee ops pending!), wriggle through a snake pit of cables under the desk, peer round the back to find a slot to test and then figure out how I'm going to get myself upright again without leaning on my left arm (recent shoulder replacement). All this four times. I wonder why the manufacturers don't put some slots on the front of the PC?

Some do, some don't. If it's important for you, you have a perfect selection criterion for your new PC.

But using a (powered or non-powered) USB hub lets you use your backside slots on the frontside of the PC. Or simply use 4 extension cables to a place you can reach more easily.

Kees