Forum feedback forum: Issue regarding CNET

by: A380747 December 4, 2013 6:07 AM PST

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Issue regarding CNET

by A380747 - 12/4/13 6:07 AM

This is a complaint regarding CNET which really irritated me.
I had sent an email regarding problems in the"hardware" and "home audio and video" section for which Cnet gives a email address in their Newsletters (usually the link is at the end asking us to email our questions regarding any of the 6 main topics which are given in the newsletters itself). And the "TO" address field is filled automatically .
So I sent the mail a week back, and there is still no reply from them.
I understand the fact that they must be getting a lot of mails from people , and it must be difficult to answer all of them . But at least they should give a short reply saying " we'll get back to you shortly" or something like that.
This is the one site that I still trust for any issues that I face. And I have recommended Cnet to so many friends saying that they have the best support. But now I'm feeling so irritated as there is no reply yet.
Usually they post people's email in the newsletters and send them to us. But they didn't do that for my questions. I'm assuming that since my email to them was a bit long, so they would reply to me and not send the questions in their newsletters. But nothing has happened even now. I just don't know where to go for help. This is the first time I personally emailed them and there is no answer from there side!!!
This is not right.

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