Forum feedback forum: Review Page overhaul

by: andrew152 August 6, 2010 1:23 AM PDT

Like this

0 people like this thread

Staff pick

Review Page overhaul

by andrew152 - 8/6/10 1:23 AM

I have come to Cnet.com for many product reviews and it has helped me decide on purchases ranging from computer monitors, hd televisions, computer components, wireless house phones, and mp3 players. I value Cnet.com as a resource for easy access to reviews for many of the tech purchases in my life.

However, this recent website overhaul has made what was an easy search for reviews slightly more frustrating. The search function doesn't seem to be changed overmuch so I have no complaints in that department, but when I tried to read a review on a laptop I had found through said search function it took a moment to sift through the large amounts of conflicting information on the review page.

Where once there was a clean tab system to distinguish between the official review, User reviews, and specifications, now there are both tabs for each section and windows within the page displaying parts of the review and the user reviews sections.

This is exacerbated by the nature of the windows. The official review is given less space than the user reviews. It is accepted wisdom among the wise internet shoppers that user reviews must be taken with a grain of salt. Dissatisfied customers post user reviews more often than satisfied customers. The vocal minority, as it were. The purpose of shoppers coming to Cnet.com is for the official review with a breakdown of the product's pros and cons. User reviews can be viewed in greater quantity on shopping sites such as amazon.com and newegg.com. We come to Cnet.com for the detailed and professional information given by the editors.

The presence of ads on the right, while indeed necessary in the context of business models, creates further confusion of information. A border between the information desired by the reader, the review, and the ads would be the best way to organize the webpages.

On the subject of color schemes, the use of light blue as borders between sections as well as selectable links does a poor job of sectioning off the information and displaying links. The contrast of light blue and white is less noticeable than the contrast of red and white. The particular shade of gray used as a background and accent throughout the webpage blends somewhat with the light blue and confuses the eye. Personally, the blue also conflicts with the Cnet.com banner at the top, which consists of Red, Black/dark grey, and White. The blue is an unwelcome conflict of colors. Tabs would be better off being Red like the logo and elsewhere in the site (such as this post-creation page).

This is all my opinion however, and as such may not represent the impressions of the other users of Cnet.com. To ascertain the opinions of the greater userbase, I suggest a survey. I had hoped that the survey I took immediately prior to writing this email would include the possibility of commenting on the new style, but it didn't.

Thank you for reading this, and if you didn't, shame on you.

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close