Forum feedback forum: Suddenly can't download any Webshot photos!

by: lesboy66 July 24, 2008 11:00 PM PDT

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Suddenly can't download any Webshot photos!

by lesboy66 - 7/24/08 11:00 PM

It is Thursday evening July 24 and I have suddenly developed a serious problem with the website WEBSHOTS which I had used for almost a year (first as a free and then as a premium member). Here's the problem: Till now I would use their SEARCH and choose a topic I wanted photos from. I would receive a bunch of thumbnail photos with the beginning of the header...then I would click on either and it would open up that photo; always a part of someone's photo album. To save I would have to hit the line that said "Full photo" and then once gotten that I would right click on the enlarged photo and I could then "Save as..." and it would enter the My Pictures file automatically.
This was working fine this morning but when I came home this afternoon and I tried to download and name and save a new photo; suddenly nothing came up when I right clicked...nothing! I sadly called a computer "geek" company listed on the Net and they had me go through a series of steps; like cleaning out my files using C Cleaner, etc..but after spending 40 minutes with nothing working; the guy on the other end tried to download Webshots photos himself and found nothing happened either. I wasted $97! ($1.99 a minute) I also see that other sites still allow me to right click and download as before; so I figure it is something happening with Webshots.
Checking on the Internet I see that Webshots is famous for being anonymous with no direct phone or email. As a premium member it says I have access to email a tech; but when I tried to click on that option it brought me to a screen containing FAQ q and a's but no direct opportunity to question anyone or even alert them to the problem. There is a feedback option with no promise of reply..so I sent several notes there.
First, I am wondering if other folks reading this can test out Webshots to see if they, too, get no screen when right clicking on their enlarged photos. And what might be the cause and a solution, if any? And is there a way to alert Webshots to let them know of this problem if they are unaware.
I love downloading photos and am at my wit's end because of a feeling of helplessness. I am hoping that this is a problem they are facing temporarily and that the previous ability to download a photo will return. After all they advertise that they have thousands of free photos to download! Or might they have done something to prevent future downloads; even though this is one of their main attractions?
Can anyone out there give me any help?

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