Digital music forum: popping.. scratchy sounds audio when playing...

by: pkennedy August 26, 2008 3:13 PM PDT

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popping.. scratchy sounds audio when playing...

by pkennedy - 8/26/08 3:13 PM

here's the problem....when playing wav.. mp3 or any other audio in WMP 10... Irfanview all of which I have had installed on my Desktop PC for a long time...the sound is scratchy.. popping.. and at times inaudible with so much background noise..

starting in early July I did a few updates for Windows ... including one for WMP10.. seems that's when the problem started... I posted this in another Cnet forum and no one could come up with a fix... as per the MS Windows update.. it shows those 3 updates were successfully d/l.. but they do NOT show up in Add/Remove programs anywhere even with See Updates as checked.. I have since d/l WMP10 at least three more times.. along with those same updates with the same results...

HOWEVER if I use MEDIA MONKEY all is perfect playing those same sounds/music...NOT a scratchy note or sound can be detected... same thing happens if I go to a site that uses WMP for videos...inaudible scratchy sounds just like they are playing in WMP10 ....video plays fine.....

I have tried everything I know of .. checked the Device Manager..checked the sound card... all hardware is working properly...checked the IDE ATA/ATAPI Controllers .. all are okay and set properly.. speakers are okay

I have also posted this in the MS WMP community boards.. again no one has come up with a reason why it happened or how to correct it.. it's like this is the first time this has ever happened to anyone( which I doubt)...

I cannot upgrade to WMP 11 as this 5 yr old Gateway XP 500XL Media Center PC is before the 2005 cutoff date for WMP11... so that's out...

I have since upgraded my RAM from the original 768mb RAM to 2.5gb RAM.. I thought maybe that was the culprit even though I installed it after the problem started..I uninstalled and reinstalled it.. both ways same problem exists..

I reinstalled the driver's for the Creative Audigy sound card from the Gateway site.. still the problem exists...

how can audio play in Media Monkey perfectly and not in WMP10 and others..

.. will probably be getting a new Desktop within the next year so trying to keep this old PC going... have everything backed up on an external 320gb hard drive...have a Dell Laptop with Vista( ugh) that I use for traveling

any help most appreciated...

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