Ad: Manage updates with the Download App
ie8 fix

Home audio & video forum: How do I clear the voltage in my coax cable?

by: HOGS8403 December 3, 2012 12:01 PM PST

Like this

0 people like this thread

Staff pick

Resolved question

How do I clear the voltage in my coax cable?

by HOGS8403 - 12/3/12 12:01 PM

My cable and internet service provider came and informed me that they had to shut off service because I was receiving too much voltage in my coax cable lines because it was not being grounded properly. The voltage that was being shown was around 40 - 60 volts. I have two TV's and a modem for internet. I just recently replaced my outlets to GFCI outlets thinking that might help; however, they came out yesterday and informed me that the voltage was still there. I am thinking of replacing all of my surge protectors and running the cable through the protectors. Will this help or does anyone have any ideas as to what could be causing this problem? Thanks in advance for your help and suggestions.


HOGS8403 has chosen the best answer to his/her question!
Click here to view the answer that was selected.

Answer This
Ask for clarification
Report offensive post
Email to friend

Clarification request: Your electrician needs to check the sockets.

by R. Proffitt Moderator - 12/3/12 2:06 PM

In Reply to: How do I clear the voltage in my coax cable? by HOGS8403

There are many sources for that issue but the most common cause is the miswired socket. It's quite dangerous so either research it or have your electrician check it out.

Here's the small device I use to double check the sockets.

http://www.amazon.com/GE-50542-Receptacle-Improper-Indicator/dp/B002LZTKIA/

Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

PS. Comcast in New England.

by R. Proffitt Moderator - 12/3/12 4:57 PM

In Reply to: Your electrician needs to check the sockets. by R. Proffitt Moderator

In that system for a house built in 1999, the ground was to the iron water pipe. The rest of the house did pass the test with the tester I noted. This issue was not present there.

This is usually something an electrician deals with. I'm an electronics engineer so I felt comfortable checking out our new home for this issue.
Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend
Answers
Answer Best answer as chosen by user HOGS8403

I would look at the cable box on the outside of your home.

by Ed Mead Moderator - 12/3/12 4:54 PM

In Reply to: How do I clear the voltage in my coax cable? by HOGS8403

It should be grounded to the ground rod that goes in the soil below your electric meter. If your ground wire is bad, you need to replace it. Also how old is your home?


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are requesting a clarification of the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Clarification Request Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are posting an answer to the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Answer Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close
close

Click here to be notified via e-mail when someone submits an answer.

Would you like to resolve this question? close

Based on your response, it looks like this question has been answered.



Sorry, there was a problem resolving this question. Please try again.

Resolve Leave unresolved