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Home audio & video forum: Vizio VO420E Black Screen

by: LBradford0007 December 2, 2012 8:07 AM PST

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Vizio VO420E Black Screen

by LBradford0007 - 12/2/12 8:07 AM

While watching my Vizio VO420E last week, the screen went black on me. I still have Audio, but the screen is pitch black. I was originally told it was the Power Supply over the phone by Vizio. I purchased a new Power Supply and put it in yesterday. When I turned the TV back on, I had a picture for around 10 seconds before the screen went black again, so I'm assuming the Power Supply was not the problem. I have done some research and a few people have told me it is the Backlight Inverter, but upon further inspection I've read that this Model does not have a Backlight Inverter, so I'm at a loss. I have a Dish Network Receiver & Playstation 3 hooked up via HDMI cables. Please help!


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Seems that it needs to go to the shop.

by R. Proffitt Moderator - 12/2/12 9:21 AM

In Reply to: Vizio VO420E Black Screen by LBradford0007

They'll swap boards as needed and charge for the boards they installed to fix it.

However this brand in my family has had a high failure rate. I'd ask for them to take it back for free as where I live they want money to dispose of it.
Bob


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