Here is my problem:
I have downloaded avi files from the internet and burned them onto a DVD (Kodak DVD-R). Unfortunately the XW350 won't play the DVD, and shows the message that the DVD is incompatible. I checked the user manual and it states that the only video file type the player will support is DivX. So I assume the player won't support avi, only DivX, so I converted these files to DivX and burned them onto another DVD, but have the same problem - I get the message that the DVD is incompatible.
To confuse the matter, I have other DVDs that have avi files that the player will support! So some DVDs with avi file will play, even though they are not supposed to, and a DVD with DivX files that should play, won't.
I have e-mailed and called Panasonic Support, but they can't solve the problem.
Anyone have a solution?

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