Home audio & video forum: Support while Traveling?

Let's see why I 'need' Support:

(1) I Buy the Product -let's choose a LED TV that I saw in the Store...
(2) And you seem to feel that Purchasing Samsung I should 'not' get Support...???
(3) Usually, buying a Product 'gets' you Some kind of Support...But, if 'NOT' Samsung, then I'll Look to LG!
(4) Looks like Samsung does NOT Support what it Sells (Thanks for the Warning)
(5) Present in Ecuador for Extended Visit -see #1, #2, #3, #4 -I've been 'Warned'

cc --Samsung: No Support--

The Netflx story goes on and on. Not one maker will come out and fix or tweak your router for you or figure out why a Wii works but not the HDTV.

I think this story is just beginning. That is, we have some very complex systems being sold as well as warranties that often are only good in the country of purchase which is sending folk over the edge.

Some think some company would be better or worse on this subject but for now, we better learn more about our systems because support costs are never included in the product cost.

Would you pay 2 to 10 times more for a supported product?
Bob

This is what your top post says;

Support while Traveling?

Is Samsung going to Support me while Traveling?

cc --Samsung File--

Nothing else, NO DETAILS

So let's investigate.

What is, "cc --Samsung File--"? Were you attempting to attach some file to your post? These forums don't accept attachments.

"Is Samsung going to Support me while Traveling?" Travellling from where to where? For how long? What Samsung product? Why do you think you will need support? What kind of support?

I read your reply with items 1 to 5. I am STILL NO CLEARER!

You still seem to be attempting to attach a file. These forums DO NOT ACCEPT ATTACHMENTS.

So, until you can tell more so that readers here can understand what you are talking about, I don't see how anyone can give you any sensible reply.

Sorry.

Mark

Let's Investigate your Reply:

This is what your top post says;

Support while Traveling?

Is Samsung going to Support me while Traveling?

cc --Samsung File--

Nothing else, NO DETAILS

Plenty of details in 1 to 5 -but, they didn't seem to meet your standard.

So let's investigate.

Yes, let's Investigate - It's a two-way Street...

What is, "cc --Samsung File--"? Were you attempting to attach some file to your post? These forums don't accept attachments.

Sorry you are 'not' familiar with the standard abbreviation: carbon copy -used to file Replies

"Is Samsung going to Support me while Traveling?" Travellling from where to where? For how long? What Samsung product? Why do you think you will need support? What kind of support?

Ah, splitting hairs & not accepting anything posted for what it is:


Fact or Statements -question further... I see.

I read your reply with items 1 to 5. I am STILL NO CLEARER!

Did you try to understand the stated facts presented in 1 to 5? I am curious, as you:

You must have missed the part about Ecuador & Extended Visit or not understood it or chose to not understand it. From where I came & for How long really has not bearing on any kind of Support from Samsung -unless YOU are representing them, are you? I am sure Samsung would limit support time, no company gives unlimited support.

You still seem to be attempting to attach a file. These forums DO NOT ACCEPT ATTACHMENTS.

You Repeat yourself - Or, are you seeking to denigrate me?

So, until you can tell more so that readers here can understand what you are talking about, I don't see how anyone can give you any sensible reply.

Best answer was being 'Grilled Repeatedly' for 'asking' if Samsung would support me while Traveling (Support Time is always Limited, so even the duration of my Travel is irrelevant; But, Support Time IS)

I still don't know what your issue is, so I am unsubscribing from this thread.

Good luck.

Mark

Good luck in finding international support that is any good.
Bob

Seriously. Not sure what you do for a living, but it's clearly not involving writing at even any sort of average level. This is how you could have constructed your original post:

Hi. I will be taking my xxx device from Samsung to Ecuador for xx mos/years. Will Samsung provide me with xxxx (specific type) support. I already read through their support web site and it didn't provide me with the answer or information I require. Oh, and I actually called up their toll free number too but didn't get anywhere.

This is why you came off as a bit of a tool. FWIW, nobody uses 'cc' in forum posts, if you bother to look around a little. This isn't email.