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by: macandal June 20, 2010 5:44 PM PDT

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Help with connection to Netflix using an LG BD550

by macandal - 6/20/10 5:44 PM

My problem now is with trying to connect to Netflix via my bluray.

As I type here, I'm on hold with LG (I have a BD550) trying to resolve the issue. Netflix website is asking me for a code I don't have. LG customer svc. is walking me through the process of getting the code but they're no help. The only code the unit gives is too long (according to Netflix) and they, LG, say the only way to get this code is through the unit itself. Anyone has had this problem before? Thanks.


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BD550 Netflix issue resolved

by aftrtouch - 3/12/11 9:32 AM

In Reply to: Help with connection to Netflix using an LG BD550 by macandal

I'm sure this is the wrong thread to post but may affect most of you aswell. Netflix on my BD550 suddenly started crashing on start up. Finally I realized that my instant queue was causing the problem. Apparently if you have over 400 movies in the queue the BD550 has issues loading the software. Just keep the queue under 400 titles and back to movie land! Its amazing how we don't even have to leave our house no mo! I guess thats why blockbuster is goin out of beezneez, vudu is pretty good if you don't feel like leaving to rent a movie. Now the only problem is the soon to come cap on online streaming, thats going to hurt bad. Real bad. Real real bad.


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Oh that nice to know.

by ahtoi - 3/12/11 2:18 PM

In Reply to: BD550 Netflix issue resolved by aftrtouch

but 400...that's lot of titles. Mine is never more than 30.


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You need to deactivate your DVD player from Net Flix

by problemsolver22 - 6/5/11 3:03 PM

In Reply to: Help with connection to Netflix using an LG BD550 by macandal

Go into the setup option of your LG DVD player. From there, go to the Netcast option and look for a Net Flix menu. It should ask you whether you want to deactivate Net Flix. Deactivate it.

Now, go back to the home page and launch your Netcast. Go into Net Flix. The program should ask you whether you are a member of Netflix. Say yes, and the program will give you a 5 or 6 digit code to enter into Netflix.


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I deactivated, but no go...

by nail9981 - 3/24/12 12:09 PM

In Reply to: You need to deactivate your DVD player from Net Flix by problemsolver22

I did all of things mentioned above. When I went back into Netflix and said yes to being a member, it came up with the following:

Cannot connect to Netflix. Please try again later. If the problem persists, please visit netflix.com/tvhelp on your computer.

I went to the website, but there's no help for this problem. It just keeps asking for an activation code that I can't get. I'm super frustrated. I can't take it back because I've had the player since December 2010. Someone has to know how to fix this issue!


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I don't think the industry can fix this.

by R. Proffitt Moderator - 3/24/12 12:20 PM

In Reply to: I deactivated, but no go... by nail9981

We've learned that folk that use OpenDNS may see this issue. Noted at
http://forums.cnet.com/7726-7589_102-5246658.html?tag=posts;msg5246658

There are forty other reasons and not one has to do with the BD/HDTV makers.
Bob


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(NT) This 2010 discussion is now closed.

by R. Proffitt Moderator - 4/22/13 1:33 PM

In Reply to: Help with connection to Netflix using an LG BD550 by macandal


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