Home audio & video forum: Sony optical block issues with KDF-55E2000???

an SXRD. The LCD RP NEVER had that issue of 'green blob'. The first gen sxrd (BXR1's), some had the problem. Since the release of the A2000 & XBR2 that problem was fixed.

If you read about 'greed blob' on the AVS forum, there is one person that keeps saying 'there is a design flaw in all sxrd....' & then keeps pushing this one other brand tv, they have been band from AVS many time but keeps resigning up under a diffrent name.

I have the the SXRD A2000, I have had it about 4 or 5 months, have over 1000 hours on it & I have had NO problems.

I have the same problem

Sony offered me one of their S-series models. After Doing some research I
come to fnd that the S-series models has a few major defcts. The first is
that when viewing dark scenes the screen blacks our to where you can not
see anything. The second causes a dimming delay which lasts about 2=3 seconds
between dark and light scenes. Very annoying. When contacted Sony, they claimed
that these where intentional features. I joined a lawsuit with the contact below.
Do yourself a favor and sign up.


Robert I. Lax, Esq.
Robert I. Lax & Associates
535 Fifth Avenue
21st Floor
New York, New York 10017
Tel: (212) 818-9150
Fax: (212) 818-1266
rlax@lax-law.com

'The "GREEN BLOB" occurred with SONY'S FLAT PANEL LCD's ONLY'

No.. they have the cloudy issues... link w/ photos...

'Official Sony Bravia LCD Uneven Backlight/Cloudy Thread' w/ 278 pages

http://www.avsforum.com/avs-vb/showthread.php?s=8cfaff350c638f5b89169887e9e1cd5e&t=748779

For the sony LCD RP tv' I have read a tread on the AVS about the purple spots on them but few, at the time, replyed to that tread, I could not find it with the search.

'--->> The Official Sony E2000 series Thread'

http://www.avsforum.com/avs-vb/showthread.php?t=687072&highlight=e2000

We bought this LCD HD TV back in August or September 2005. 3 of our neighbors over the past couple of years have gone out and purchased the same TV because of the quality of the picture on ours. Now, we have the blue haze and I paid $75 for a TV repairman to tell me its not worth fixing. Everything I have read seems to indicate 2005 models were not effected by this "optical block" problem but our repair person says this is engine burn-out on the blue LCD (??) Don't know but am calling Sony this morning to attempt a free repair. Paid $3500 for this TV and it should have lasted many more years!!!

Just an FYI: I have a Sony KDF-55WF655 with a dying optical block. Sony's optical block replacement program (which replaced the faulty blocks full of charge including labor) ended 12/31/08. So, after much time on the phone with Sony (moving up the managerial food chain), I was able to get them to agree to pay 50% of the total repair. I'm still ticked that Sony knowingly sold televisions with a defective part, but half better than nothing considering that the repair is $1,100.

Despite what some other have written here, Sony has had several problems with the optical blocks on their 3-panel LCD and SXRD rear-projection TVs. This has included green blobs and yellow stains on the SXRD models, and random squiggly lines, blue haze/blobs, and blue star patterns with their 2003-2004 Grand WEGA LCD models. I have detailed these problems on a web site: http://splinke.googlepages.com/sonyrearprojectionlcdtv-opticalblock

All of these issues have required replacement of the optical block, which costs about $1,200, and they tend to occur about two years after purchase. In at least three cases, Sony has eventually issued extended service coverage beyond the standard one-year warranty (see the web site above for more details). In some cases, this is after class action lawsuits have been filed or numerous consumer complaints have been filed.

Whether Sony has resolved these issues in their newer models and/or whether you are willing to take the chance that Sony will extend coverage if a similar issue arises is up to the individual. Whether any other brands are better than Sony with regard to quality and ongoing support is also probably a matter of opinion.

I am not the person who allegedly posts under multiple usernames on AVS forum, if that is what you mean. If you check out the web page I set up (link in my post above), I think I am pretty fair to both Sony and the people who bought the defective TVs. It is certainly not accurate to say that Sony has not had problems with their three-panel rear-projection TVs. In fact, Sony has acknowledged these problems in the form of at least three service coverage extensions that cover the optical blocks of various three-panel rear-projection TVs:

2003-2004 Grand WEGA models KF-42WE610, KF-50WE610, KF-60WE610, KDF-70XBR950, KDF-60XBR950, KDF-42WE655, KDF-50WE655, KDF-55WF655, KDF-60WF655, KDF-55XS955, KDF-60XS955, KF-42WE620, and KF-50WE620 for "stationary scribble," "squiggly lines," "random lines," or "road-mapping" issue.
May 18, 2006 bulletin:
http://esupport.sony.com/US/perl/news-item.pl?mdl=KF42WE610&news_id=127

SXRD models KDS-R50XBR1 and KDS-R60XBR1 for the "green blob" and "yellow stain" issues.
March 24, 2007 bulletin:
http://esupport.sony.com/perl/news-item.pl?news_id=185

2004 Grand WEGA models KDF-42WE655, KDF-50WE655, KDF-55WF655, KDF-60WF655, KDF-55XS955, KDF-60XS955, KF-42WE620, and KF-50WE620 for the "blue dot," "blue star," "blue haze," or "blue blob."
June 23, 2007 bulletin:
http://esupport.sony.com/perl/news-item.pl?news_id=206&mdl=KDF55WF655

It is pretty hard to argue that these problems do not exist when Sony has received enough reports that they have issued official coverage extensions. On the other hand, Sony should be given some credit for extending the warranties a year or so on these TVs with defective optical blocks, and I don't know what percentage are affected or how many of these TVs were sold. However, in all of these cases, the owners were, at first, saddled with approximately $1,200 repair bills on their approximately two-year old Sony rear-projection TVs, and some owners are still waiting for the extended coverage, so it is understandable that people might be concerned. For example, the 2003 Grand WEGA's also suffer from the blue haze problem, but the current coverage extension only applies to the 2004 models.

Have all of these optical block issues been worked out in the newer replacement optical blocks and newer year models? Sony is not really saying much about that, although I would be interested. I have a 2004 Grand WEGA with the blue haze problem that should soon have its optical block replaced under the coverage extension.

If you are thinking about buying one of these used, don't pay much for it. The optical block needs to be replaced on mine at a cost of $1,400.00. It is a 2003 so it is not included in Sony's extended warranty. One more reason to buy plasma instead of LCD.

I have had 3 Optical blocks placed in my TV KDF60SX955, I also received an EMAIL from Sony. The (3) Optical Blocks are (1) the Original with the TV (2) replace about One(1) year later and (3) another replacement One(1) year later. If I did not have an extended warranty with Sears the cost of each replacement Optical Block would be an average of $1700.00.

This is a ripoff and a scam on all those who have purchased one of the TV's in the EMAIL. The Optical Block that is replaced is a re-conditioned Optical Block according to SONY. I have talked with their lousy customer service department in New Jersey and said that all replacement Optical Blocks would be as defined. I told them I did not buy a Re-Conditioned TV so why would I have to have a Re-Conditioned Block. Sony said that is the way it is. I did say that SONY should recall all these TV's as I felt I was defrauded by a inferior manufacturing defect and all consumers should be satisfied to correct this defect. It appears that maybe a CLASS ACTION LAWSUIT SHOULD BE FILED FOR ALL BRANDS MENTIONNED IN THE EMAIL SENT OUT BY SONY>

I have a KDF-55WF655 which is 18 months old, and used every night for about 4 hours.... first, I had the "intermittent turning off" problem, which I fixed myself by simply changing the lamp, BUT now it is the dreaded "blue blob" Optic Block problem -- so the "Basher" and the "Sony Lover" (could it be Sir Howard himself with a bit of spare time??) both have valid points. I am grateful that Sony has extended the Warranty Period, so I will be calling to get the TV "evaluated" tomorrow. It is great that Sony have "stepped up", but will it stop me buying a Samsung or Panasonic for my next TV purchase? No, because the inconvenience of getting something fixed, even under warranty, is just mind-numbing... so I have to support the "Basher" on this issue.

just got back from vacation and just started seeing this problem also..

i thought it was associated with the ps3 I had just hooked up via hdmi - the problem would occur every 5-10mins when playing on the ps3

about 2-3 weeks ago when I got the ps3 I had turned on the i-link standby option. This resulted in a solid 'red light' when tv off (i-link standy-by)

just turned off the the 'i-link standby' and haven't yet had the problem today..on the tv when wathcing shows or when on the ps3..

will keep you posted if anything else occurs.....

my tv is about 1.5 years old....


------
on a another matter - i'm extremely pissed off that sony literature + circuit city stated this was a 1080p system.... looks like it only goes to 1080i (xbr1 model 50'). Is anyone else peeved about the misrepresentation by sony ??

It took seven days from the first phone call to have the optical block replaced free of charge. Sony has done an excellent job in accepting responsibility for the problem and expediting repairs. I have been usng Sony fo over twenty years and have always been quite pleased with their quality and now their service.

Sony offered me one of their S-series models. After Doing some research I
come to fnd that the S-series models has a few major defcts. The first is
that when viewing dark scenes the screen blacks our to where you can not
see anything. The second causes a dimming delay which lasts about 2=3 seconds
between dark and light scenes. Very annoying. When contacted Sony, they claimed
that these where intentional features. I joined a lawsuit with the contact below.
Do yourself a favor and sign up.


Robert I. Lax, Esq.
Robert I. Lax & Associates
535 Fifth Avenue
21st Floor
New York, New York 10017
Tel: (212) 818-9150
Fax: (212) 818-1266
rlax@lax-law.com

Hi.
I just got my Optic block replaced under extended warranty( I was one of the lucky users ).
It would seem that there are extensive problems with the original design for the optic blocks installed in the Grand Wega series of RP Sony TVs. I understand that they used plastic mirrors/lenses instead of glass, and the proximity of these components to the lamp causes failure after some time; the problem is made worse by dust accumulation and bad venting, but it is, ultimately, a design flaw.
For more extensive details on the problem, and to see if your TV, or one you are intending to purchase is at risk, go to :
http://forum.ecoustics.com/cgi-bin/bbs/show.pl?2/137540
For those of you who might still be swayed by those posters to this forum claiming there are conspirators out there "bashing" Sony, I would suggest simply googling "Sony Optic block" and derive your own conclusions. The number of users on the above forum who are reporting optic block problems is increasing almost daily as these models age. Sony have acknowledged the problem but have now pulled their special warranty that offered repairs to the sets;. Unfortunately it is becoming increasingly evident that the only recourse for Sony customers who now find themselves with an expensive piece of rapidly degrading consumer electronics is to take Sony to court to try to recoup their losses; Sony is offering discounts on newer tvs for customers with this problem, however anecdotal evidence suggests that their offers beet market prices by very slim margins.

There have been so many issues Sony stopped production of teir rear projection televisions. I had the issue which the yellowing of the screen got progressively worse. I called their so called customer service department 1 day after the warranty expired and all they would tell me is take it to a Sony authorized repair place. They would not tell me what they would do ecause they "don't deal with hypothetical" situations. It costs $200 for the repair place to diagnose a known probllem. Sony reps are rude and not helpful. I will never buy another Sony product again.