Home audio & video forum: Westinghouse LTV-27w2 Power Supply Woes

these tv's are made of bad quality parts and they break more consistantly then first generation dlp's.

now to answer your question.....the westinghouse "rep" is wrong. best buy covers products through their own service center IF the product is still under manufactorer's warrenty. because it is out of warrenty, best buy will not service it for you. geek squad does not fix anything nor do they know how to fix anything. when you bring a broken product into the store, its geeksquad's job to basically say "yes, its broken" and fill out the appropriate paper work to send it out to a service center (only if the product is still under warrenty).

it sounds like your only option is to bring it to a local service center to have them tell you it'll cost $1000+ to fix it. take that money and put it towards a new BRAND NAME tv. there are a lot of tv's going on clearence right now for a great price that are still brand new in the box. check out the samsungs, sharps, lg's, and sony's.

For those of you wondering how things turned out there is a happy ending - sort of... After days of scouring internet tv parts suppliers I came up empty. It appears no one supports Westinghouse Digital moniker products. Being a retired certified electornic tech I decided to open up the beast hoping for a longshot like an intermittent lead or module connection.

To my dismay I found loose ground connections on almost every subassembly and was particularly upset to find that the primary power supply ground (e.g. grounded AC input) was floating on its screwpost. I recently moved to southern Nevada where the humidity level is very low and this tends to facilitate tremendous static discharges. Perhaps this was what wiped out the set - who knows?

Anyhow, after considerable research I decided to toss the Westinghouse and bought a new Sharp 37" 1080P LCD set. My spouse and I love the new tv's features and its incredible picture. And, we also love the fact that our new set has a 5-year warranty.

Just to note- I just had exactly the same problem with my Westinghouse LTV-27w2 in almost exactly the same timeframe. Just after the warranty ran out (1 year) the tv died (Westinghouse also told me it was the power supply and to contact a local tv repair company. I was wondering if it's possible to fix this yourself (i.e. buy the power supply online and replace it?). I'm looking into this, otherwise, it may be time for a new tv (not a westinghouse).

I had the same problem you described it right on. I have had no luck geting it fixed the repair shop i took it to said it was the signal board. I think I will try the geek squad out and then i will never purchase any white westing house products again. If you were able to get it fixed let me know zchatch1@netzero.net BJ

Westinghouse made TV's from the 50's through the 70's. I know because I had 2 of their models at that time.

I too purchased the same set from Best Buy.. My set is not even 2 years old and now is worthless. I was told by a westinghouse representative that they would under no circumstance take this set in for repair. I too was told that my problem was a power supply issue. The lcd screen would go black, turning it off then back on temporarily corrected the problem. This began to occur more frequently until it stopped coming on all together. The people that I spoke to at Best Buy said that they would send it back to the manufacturer for repair......?? I have called around to many electronic repair shops to see about having it looked at, as soon as they found out it was a westinghouse they apologized and said that there was nothing they could do because westinghouse does NOT stand behind their product..They would not even attempt to fix it. So buyers beware! Steer clear of any set made by this company.

That would be awesome,wish I was there when this takes place!! But ya I am seeing tons of these tv's pop up at best buys outlet center here in Dallas,Thank You guys for steering me clear of these POS's I was going to get one b/c there soooo cheap for my bathroom ya I said it for my bathroom (hey who doesnt want to watch some HD tube while... well you know) but thanks again you guys,JAWz

I have had the TV since either late 2005 or ealy 2006 and it has just recently began exibiting these failures:

I have been having the same exact issues with this my Westhinghouse LTV 27-w2.

The screen will go black after about 5 to ten minutes of viewing and it will only come back on after anywhere from a 30 second to 10 minute full powerdown.

Westhinghouse's service seems lackluster at best. It seems that I would have done better using the 700 dollar bills I paid for this unit as toilet tissue. I do not believe that I will ever again purchase a Westhinghouse Brand TV (or anything else for that matter).

FORGET HELP FROM THE MANUFACTURER!

I will open this bad boy up when I get around to it to see if I can repair the PSU (Power Supply Unit). I will repost if I am successful.

BUY LG!

I had no picture, called them wrote to them, etc. and here is my (unanswered) email to Westinghouse:

I will NEVER own anything made by Westinghouse again. You DO NOT stand behind your product at all. I have a 2 1/2 year old Westinghouse 27" LTV-27w2 LCD TV. I have sound, electric and use of the remote. The only thing I do not have is a picture. I am told by one of your reps that it is probably the back light which is not worth fixing for the price. I also cannot find anyone in the entire state that will work on it. They say that the parts & the schematics are too hard to get from Westinghouse. I'm told by Westinghouse that there is only a 2% rate of problems. I told them that if that is true, then Westinghouse should be responsible for the cost of fixing the 2% since it is just dumb luck to be in that 2%. No go. You refuse to help me and therefor I am forced to spread the word of how bad Westinghouse is product and customer service wise and I will never purchase anything from Westinghouse again. This was not a cheap TV & we expected it to last for more then 2 1/2 years. We have 2 other TV's that are over 10 years old by Samsung and Panasonic. I'll just stick to those brands from now on. I WILL NOT RECOMMEND WESTINGHOUSE, EVER! If you would like to contact me, please feel free to do so. If it is to rectify the problem, then I will be happy to recommend Westinghouse once again, but if it is not, then you can be sure that I will go into as many websites & verbally spread the word about my experience with your company.

On 6-15-08, I purchased a Westinghouse TV SK19H210S )- Sent in the warranty registration on 6-22-08. On 6-25-09 turned on the TV and it was stuck on 1 channel. Thought the remote was not working so I turned it off and went to get new batteries. When I came home, the TV was on. Put new batteries in and still could not get it to change channel. Thought it was a bad remote, again turned it off went to buy Universal remote, when I returned home it was again turned on. Could not get the new remote to work. Turned off-removed power plug and plugged back in-was able to get to menu and went through setup and autoscan and got it to work. The next morning tried to turn it on-no power - either with the remote or side panel. I have unplugged from wall and TV -no power. Tried to find a fix-but there is nothing on Westinghouse site that even mentions a power problem but I found this blog that indicated this problem had been going on since 2006. Emailed Westinghouse, they responded with a 800 number to ITI -since I was out of warranty. Spoke to someone there on July 1st and they said they would get back to me with the cost - haven't heard back as yet. Appalling that these TV's appear to be programmed to last 1 year -these are not throw aways like a Bic lighter - too expensive to just throw away but if they don't come up with a reasonable cost to fix - that is exactly what I will have to do.

Well, I got my new power supply today and popped it in. TV now works again. Please refer to my previous post for the part # from Sears Parts Direct. it took a while to get as it was back ordered but it's all good now. My advice to anyone with this problem is to fix it youself. Very easy repair. Cost of part shipped = $100
Good luck

Hi - thank you for the info - however - this is a small TV and I only paid $259.00 for it - to spend $100 and pay someone to install is a little bit nuts. Westinghouse finally responded and offered a repair part for $150 or to send someone to install for $450.00....I said no thank you. They asked me to return the TV for their repaair center to look at - which I have done - haven't heard anything further. Thanks again, Candy

I have read numerous posts on different sites. After reading about what I already thought was the problem, power supply. I thought about "cold" solder joints. I removed the power supply and resoldered most every joint I could get my solder tip on. I did find 1 that was loose. Under the thin grey rectangle device {might be a relay. After all that I hooked it back up and walla, it came on and has been playing longer than before. So far so good. Try it. it inloy takes about 30min and it's free! Especially when I found this TV sitting out to someones trash.

Thanks to Mikeamay for detailing the gray rectangular item as capacitor c310 that was causing my Westinghouse ltv-27W2 turning off after 10-30 minutes. I had found the 27 inch flat screen thrown away in Manhattan in a wealthy neighborhood and for several months had solved the problem with a fan blowing on the back of the set, but eventually even that didn't prevent turnoff after some minutes. Taking the thing apart was a matter of unscrewing lots of phillips head screws in the back and then prying the whole plastic back off with a couple of flat screw drivers. Then the sheet metal covering of the power supply circuit board located below the center of the set is removed by unscrewing 4 more philiips screws. Then the whole power supply circuit board is removed by unscrewing 4 more screws and disconnecting 3 wiring connectors with small flat screwdrivers to get access to its underside where the bad soldering connection can be located and corrected by re-soldering. Looking over all the soldering points without any help I was not able to locate the one that was faulty and needed repair. But with the clue that it was a grey rectangular thing, and then the additional help that it was capacitor C310 pointed directly to the problem, with "C310" printed clearly on the top side of the power circuit board, near the middle. Some comments talked about buying an entire new power circuit board for $100 to solve the problem, but apparently the soldering of C310 is what has been causing all the problems with turnoff after some minutes of play of many Westinghouse Ltv27s and it's trivial to re-solder once it is accessed and located. The cause of the problem is noted by another commenter as improper tinning of the capacitor lead by the manufacturer, causing the robotic soldering to not quite complete the connecting.