I got my D2 in June and haven't had any problems with it. You can experience a white screen depending on the firmware version you received. Mine came with 2.54, and I have since updated to 2.57 - This was done very simply, using the website directions, even written in Korenglish. (And there's a dedicated forum with nice helpful people - no offense, CNET!)
I have since also downloaded a new theme (like a skin), which improved its legibility (in the car, in sunlight). There are lots and lots of user created themes and Flash skins - ipods don't have that (my son has one of those). I don't know about the samsung, but it doesn't appear that it would help its display.
As to bookmarking, the D2 brings you right back to where you stopped. I use it for books, and only bookmark when I decide to listen to music - like when I'm riding with others in the car. Otherwise, pausing and powering the D2 off allows me to resume from where I stopped with no problem. You can set it to fade back in, so you don't blow out your ears.
There many other features that are pretty cool, but once I set it to my personal preference, getting back into my book is a as simply as click on, touch the screen three times and enjoy.
Of course, anyone can have problems with any piece of technology. I swear my wife lives in the Bermuda Triangle when it comes to electronics. And I had her electric can opener disintegrate in MY hand, just trying to get it out of the charger. So, consider this opinion as worth as much as the rest.
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