This applies to Matsui MAT140MR (4gb model) maybe yours too.
PLAYER TRIES TO BOOT BUT HALTS AT DRIVE CHECKING
With my player this has happened when a battery died while playing or while closing the device. I now regularly change batteries (with the device turned off) before they go flat and stick to Duracells -- and mean to buy some NIMH rechargeables.
FIX: Connect it to your computer's USB socket and wait for the backlight to come on. When the screen says Ready, open My Computer.
In My Computer right click on the drive letter corresponding to your player, select Properties then Tools and check the player's drive for errors. Do not tick the option to automatically fix things.
When this completes, remove the player using the facility to safely remove USB devices (see Windows Task Bar icon).
Then power up the MP3 player -- it will takes some time to check the disk and (with luck) rebuild the database and the normal menus will reappear.
Reconnect to computer and load a few tracks into the Playlist folder. If they load normally, you have fixed the problem (for the time being)
I've tested this, repeatedly going back and loading more folders successfully.
PLAYER STICKS AT DRIVE CHECKING AND WINDOWS REPORTS FILE CORRUPTION
This condition doesn't prevent the player appearing as a drive in Windows -- but produces a Windows error message about file corruption and you cannot see the directories (folders) on the player. Trying to run Windows disk utilities hangs the program.
The only recourse is to start a DOS box within Windows. Go Start, All Programs, Accessories, Command Prompt. At the prompt type CHKDSK /F and after a pause screen will report that the disk is FAT or FAT32. Wait and you may be rewarded with a window full of text as files are "fixed" (actually they are not) and you are invited then to convert clusters to files. Respond in the affirmative and the player disk structure should be rendered once more accessible in Windows -- though you will notice that much of your data has been lost (in my case 3gig was reduced to about 1gig).
Many tracks may have been saved and should play when you disconnect the player and it starts normally which, hopefully, it will. You can decide at this point whether to leave the remaining tracks and attempt adding more - or, as I would recommend, format the player (see below).
IF THE PLAYER BOOTS UP BUT NEW TRACKS CANNOT BE ADDED SUCCESSFULLY.
Issues with this model have arisen when loading new tracks. Previously I thought this might be faulty flash memory or because the designers failed to update the device fully to USB2 fast standards.
Windows was closing the file transfer progress bar, but a glance at the screen of the MP3 player showed it was still writing.
The problem seemed to be solved by waiting for the word Ready to appear before loading more tracks or removing the drive from the computer (using remove safely as mentioned above).
But occasionally the player would display the Ready message improbably early in the transfer. The Windows transfer bar would sit stuck at Xminutes and eventually a message would appear saying that delayed write had failed and the data had been lost.
This would would freeze the computer until the player was disconnected.
FIX: As per previous issue, connect the player to the PC and open My Computer.
When the MP3 player appears on the list of drives, first try to copy any music files on the player to your hard disk. (In extremis, this may not work and may lock up Windows until you remove the MP3 player and start again).
Next click on the player's properties in My Computer and select Tools. Run the check the drive for errors sequence (again do not tick fix errors)
Try to load some new files. If no joy go back Properties and this time select Format and make sure you specify Fat32 (not NTFS).
Formatting takes seconds and once you disconnect the player from the PC, with a battery in it will boot, check the disk and rebuild its database. To add your music back to the player -- connect the USB and drag and drop from where you saved your files on the PC hard drive.
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