Sansa m240 won't sync NetLibrary audiobooks
by bobkat02 - 12/20/06 9:11 PM
I bought an m240 for my wife to listen to audiobooks from NetLibrary. Two weeks have now passed in which we've exhausted Sandisk's Customer Support and we have yet to get any of several books to synchronize. We've pulled batteries, re-formatted to FAT, updated to firmware 4.0.44A. We've downloaded a half-dozen books (1 at a time, ranging 53-157MB) in WMA (CD-quality) format, all of which play on a PC running either Windows Media Player 10 or 11 on Windows-XP Pro (the download machine) as well as WMP-9 on Windows 2000 Pro/SP4. All downloads show the proper memory consumption in the m240. They also show total time of 00:00 and "Synchronize to continue your music subscription."
I bought this device based on favorable experiences with NetLibrary audiobooks expressed by others in this forum. I've had no problem loading and listening to music, but we have no interest in that. Does anyone have any suggestions before I return this m240 to the store? Have I overlooked some basic procedural step? Do I have a dud, in which case I could try another m240? Should I try another model of player (like a Creative Zen V Plus)? Or should I just get my money back and listen through the laptop?
Thanks in advance.