Zen Micro not recognized
by ripley527 - 2/1/06 9:08 AM
I just purchased a Zen Micro (6GB) which I like but have two problems with it already.
1. My computer does not recognize the device. When I plug it in via USB, the device says that it is docked and begins to charge, but Windows Media Player does not recognize it. I followed the instructions on the website and did the regedit and changed the permissions for everyone under USB, but still no luck. Any ideas? I run Windows XP.
2. When I turn on my player when the words Zen pop up, they are present in their entirety at first and then the top of the letters dissapear. This isn't a big deal in and of itself, but I am worried that it means the screen is screwy already.
I can get a replacement Zen Micro if need be, just need advice on what to do. I have an email into Creative, but figured that you would all know what to do!