Camcorders forum: Sony Handycam Disc Error

by: blumoon22 November 23, 2013 3:24 AM PST

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Sony Handycam Disc Error

by blumoon22 - 11/23/13 3:24 AM

Hi, I have a Sony Handycam DCR-DVD508 and I'm having trouble getting video footage to play back or upload to my computer off a disc that inexplicably seems to have an error for some reason. I filled the second side of a DVD+RW disc. The first side plays back and uploads fine, whereas the second side only originally loaded two clips of about a dozen total. When I try play back on the camcorder itself it sticks and freezes at a certain point. I went back to the playlist and noticed that two additional thumbnails were added but they're both grey boxes with a question mark... At other times there are more thumbnails shown but there's still a big portion of the footage that's inexplicably "missing." When I play the video from the start and fast-forward to the part that's missing I only get bits and pieces of it and it eventually freezes up on me entirely. Also, when I attempt to edit the playlist on the camcorder I get an alert stating, "Cannot play back or edit playlist on this disc."

When I attempt to play back the footage on my Mac by connecting a USB the Mac DVD Player plays the footage up to a certain point and then an alert pops up that says "skipping over damaged area" and then it freezes up and won't play any of the remaining footage. When I attempt to upload the clips to iMovie it recognizes that the camcorder is connected as well but fails to add any files or footage. I've cleaned the disc with a special lint-free cloth and polish and I don't see any scratches but for some reason footage between around the 3 minute mark to the 13 minute mark is damaged on this disc.

Does anyone have any tips or has anyone else experienced this? I need to upload these files to my computer (and actually be able to watch them) so I'd like to be able to solve the problem myself, but I'm willing to send the disc out for repair as long as it means the footage won't be lost.

Thank you!

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