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Camcorders forum: Cannot transfer videos from Canon HG10

by: thiruaru June 2, 2012 11:12 PM PDT

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Cannot transfer videos from Canon HG10

by thiruaru - 6/2/12 11:12 PM

Other websites say that once you plug the camera into the USB port, it would be recognized as an external hard drive to transfer the videos off of. When I plug in the camera it remains unrecognized and doesn't show up at all. How do I transfer the videos to my computer then?


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Clarification request: Did it ever work? (show up as a drive?)

by R. Proffitt Moderator - 6/3/12 11:04 AM

In Reply to: Cannot transfer videos from Canon HG10 by thiruaru

If not, then you either have a dud camcorder, bad cable or PC issue. Try another PC first since the camcorder maker does not repair your PC.
Bob


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Never did

by thiruaru - 6/6/12 4:21 PM

In Reply to: Did it ever work? (show up as a drive?) by R. Proffitt Moderator

Never did show up as an external drive and we tried 4 other computers and it only showed up on one.


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And tell more about the one?

by R. Proffitt Moderator - 6/6/12 4:55 PM

In Reply to: Never did by thiruaru

My bet is it's some PC with a factory installed OS. I'm finding many owners lost about XP and drivers. Sadly I only write about drivers but can't go very deep about them other than you need them.

Also, XP didn't support USB 2.0 yet you wrote XP below. USB 2.0 support was added later.
Bob


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Answer Best answer as chosen by user thiruaru

There are two ways

by boya84 - 6/3/12 9:14 AM

In Reply to: Cannot transfer videos from Canon HG10 by thiruaru

to get the highly compressed AVCHD video into a computer.

Connect the HG10's USB port to the computer's USB port and put the HG10 in Play or PC mode.

1) When the camcorder shows up as an external drive, locate the MTS files and copy them to the computer. If you want to play back the video, VLC Player is a good tool. If you want to edit the video, then the MTS files need to be transcoded to something useful. MPEG Streamclip from www.squared5.com or Handbrake from www.handbrake.fr are both very useful.

2) Use an AVCHD-capable video editor to import or capture the video. The editor will deal with that transcoding and decompression step. Relatively current versions of Sony Vegas and Adobe Premiere are the usual suspects for the Windows environment as it is only recently that MovieMaker became AVCHD capable (assuming the computer hardware is acceptable). Apple Macintosh OSX and iMovie and Final Cut (Express and Pro) have been able to deal with AVCHD video for several years... assuming adequate RAM, available hard disc space and CPU...

You have not told us which computer, operating system, RAM, hard disc drive space, CPU... for all we know, your computer is underpowered... You have also not told us what you want to do with the video...


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My computer

by thiruaru - 6/6/12 4:20 PM

In Reply to: There are two ways by boya84

It doesn't show up as an external drive at all or anything. We use a Windows XP Home version, Intel Pentium 4 CPU 3.20 Ghz and 0.99 gb of Ram, 190 GB hard drive.


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Did you ever get a solution??

by annemarieac - 9/14/12 10:25 PM

In Reply to: My computer by thiruaru

I'm having the same issue. My computer doesn't even see my HG10 and it's running Windows 7.


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