ie8 fix

Camcorders forum: Problem with Canon ZR850

by: Chicky2121 March 13, 2012 8:48 PM PDT

Like this

0 people like this thread

Staff pick

Problem with Canon ZR850

by Chicky2121 - 3/13/12 8:48 PM

I'm trying to load video from my Canon ZR850 to my computer and am having some issues.

I bought a firewire cable from Best Buy and have plugged it into the DV port of the camera. (IEEE-1394 FireWire 6/4-pin Cable) Plugged the other end into a firewire port which I installed in my Dell Dimension E521 computer.

I turn the camera to playback mode, like the manual says, and then load Windows Movie Maker (On Windows Vista.)

No "Import" Prompt comes up at all. When I click on "Import from digital camera" I get a message that says "Import Video could not find a compatible device."

I've tried turning the camera on first, THEN connecting it to the computer, which didn't help. Also, tried connecting to AC power instead of running off battery.

In my device manager, it does list an IEEE 1394 Bus Host Controller. When I click the plus sign beside that, it says AGERE OHCI Compliant IEEE 1394 Host Controller. I'm pretty sure this means the Firewire port is being recognized and is turned on?

Any help on what I'm doing wrong would be GREATLY appreciated - thanks!

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close